Finnish-English speaking Customer Service Representative

Website NU SKIN SCANDINAVIA A/S

Nu Skin is an American direct sales company with approximately 6000 employees in 53 countries worldwide. Since 1984, the company has marketed more than 200 first class skin care skincare and nutritional supplements products. The head office for Northern Europe is situated at Havneholmen, Copenhagen

Nu Skin is looking for a Finnish and English-speaking Customer Service Representative to join our great Call Center team in Copenhagen. Our North European customer service consists of approximately 20 employees who offer support in 6 different languages for 7 different countries. The company is centrally located in a modern facilitated office at Havneholmen.

As a Customer Service Representative at Nu Skin your primary work task will be to answer our customers by phone and via email. Some administrative tasks can occur as well.

We expect that you

  • Are fluent in Finnish and English – one or more Scandinavian language will be seen as an advantage
  • Have experience with customer service
  • Have basic IT skills

As a person you thrive in a busy environment. You have a positive and calm telephone voice and are able to keep composed in all situations. You are a team player who knows how to work independently and you have a broad overview of your tasks and priorities. You are service minded and like to make an extra effort for customers and colleagues. You are responsible and open towards bringing suggestions for improvement and change to the table if you see that there is a need for it.

Your work tasks will involve contact with customers and colleagues regarding orders, prices, updates and payment. Our working tools are Microsoft Office, SAP and various internal systems. We like to provide the best possible service for our customers and it is therefore important to us that you believe that it is the customer’s right to be heard, understood and helped.

We offer you a positive and international work environment with great colleagues. Working hours are 37 hours per week. Monday, Wednesday and Thursday 9-5pm. Tuesday 8.30-5pm. Friday 9-16pm. We have a 3 month trial period and regular salary, which is being paid the last bank day each month with the possibility of a bonus twice a year.

Should you be interested, please send your application using this link: https://goo.gl/sJcJrK